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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritized (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or dispatch to you — it often never even hits the stock room shelves!
With Prelaunch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Preorders.
So, instead, you can submit your email address for the item you are interested in, and we will email you as soon as stock arrives in the system.
Estimated Shipping & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indicative purposes only and can change at any time without notice.
The dates we provide are based on information given by our suppliers. Whenever we get updated information from our suppliers we will endeavor to update the Estimated Shipping & Collection Dates provided on product pages.
Hassle free returns
If there’s a problem with a product that you purchased from us, please bring it back to us. We will refund equipment, parts, accessories, and clothing for the original purchase amount within 30 days of your purchase for items returned in new condition or are defective. Bicycles can be returned or exchanged within 7 days if in like new condition. If as determined by our service technicians that the bike is no longer brand new condition the return may be subject to a 15% re-stocking fee. Merchandise returned that appears used may be subject to a restocking fee.
You may also ship an item back to us if it is defective or not to your satisfaction. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee.
Labor fees, such as custom wheel builds or other services, are non-refundable.
Brand:Rockshox
Code:RS-SVC-50H-A1
Performing the right maintenance on your SRAM and Rockshox products not only ensures years of worry-free riding, but will also keep performance optimal and enhance your experience on the bike. Each service interval indicates the maximum number of riding hours designated for each type of recommended maintenance. Depending on the terrain and environmental conditions in your location, your riding style and skill level, you may see more optimum performance if you service your SRAM and Rockshox products at shorter intervals. Note: hourly service intervals may vary based on product, model year, and available service kit(s).